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Admissions

How to register for Distance Learning Programs ?

You can enroll for our Distance Learning Programs using the below link and paying the applicable charges 

https://ngasce.secure.force.com/nmLogin_New?type=registration

Please note : The registration charges are non-refundable.

Will Authorized Enrollment Partner be involved in any academic process?

No, Authorized Enrollment Partner will not be in charge of any academic process. Authorized Enrollment Partner is not authorized to collect any additional fees from the students for NMIMS programs. Any personal dealing with Authorized Enrollment Partner will be at the student’s risk

Can I change my Authorized Enrolment Partner?

No, once selected you do not have the option to change the Authorized Enrolment Partner

Can we pursue dual specialization?

No, we do not offer dual specialization.

When can I enroll for a program?

The University has two admission drives – January and July

What is the Eligibility Criteria for the MBA (Distance) Programs?

Bachelor’s Degree (10+2+3) in any discipline from any recognised University or an equivalent degree recognised by Association of Indian Universities (AIU) with minimum 50% marks at Graduation Level. OR Bachelor’s Degree (10+2+3) in any discipline from any recognised University or equivalent degree recognised by Association of Indian Universities (AIU) with less than 50% marks at Graduation level and a minimum of 2 years of work experience.

How do I register for the NMIMS Global Access programs?

You can enrol for our distance learning programs through the following link & paying the applicable charges:

https://ngasce.secure.force.com/nmLogin_New?type=registration

What is the eligibility criteria for PG Diploma programs?

Bachelor’s Degree (10+2+3) in any discipline from any recognised University or an equivalent degree recognised by Association of Indian Universities (AIU) with minimum 50% marks at Graduation Level.

Or

Bachelor’s Degree (10+2+3) in any discipline from any recognised University or equivalent degree recognised by Association of Indian Universities (AIU) with less than 50% marks at Graduation level and a minimum of 2 years of work experience.

What is the eligibility criteria for Diploma programs?

Bachelor’s Degree (10+2+3) in any discipline from a recognized University or an equivalent degree recognized by AIU

OR

H.S.C plus 2 years of work experience OR S.S.C plus 3 years of Diploma recognized by AICTE and 2 years of work experience

What is the eligibility criteria for Certificate programs?

Bachelor’s Degree (10+2+3) in any discipline from a recognised University or an equivalent degree recognised by AIU

OR

H.S.C

OR

S.S.C plus 2 years of work experience

What is the eligibility criteria for Bachelor’s Programs?

HSC (10+2) in any discipline from a recognized Board with minimum 50%.

OR

HSC (10+2) in any discipline from a recognised Board with 45% and minimum 2 years work experience.

OR

SSC (10) + 3 years Diploma recognized by AICTE with 55%.

Are the Bachelor’s Programs offered degree or diploma certificates?

The Bachelor’s programs (B.Com & BBA) offered are Degree programs.

What is the duration of Bachelor’s Programs?

The duration is 3 years (36 months).

However, the Program Validity is 5 years (60 months) which means that a student can take upto 5 years to complete the program. This is useful when the students needs to take a break from studying due to unavoidable circumstances.

What is the difference in the Bachelor’s Programs offered by NGASCE and other Universities?

The Bachelor’s Programs offered by NGASCE are a degree certification that also provides students with Employability Skills module to help them with a competitive edge along with skill-based learning . We also offer Placement Services.

How many admission cycles does NMIMS Global Access have?

The University has two intake periods for its distance learning programs – January and July.

What is the admission process?

Follow the four-step process to complete the admission process for PG Diploma, Diploma & Certificate programs:

Step 1– Registration (fees are non refundable)

Step 2– Submission of documents

Step 3– Fee Payment

Step 4– Confirmation

What is Provisional Admission?

Provisional Admission is granted only if the candidate is eligible for the program but has not submitted following documents: Final /Convocation Degree Marksheet/Certificate.

What are the payment modes available?

Modes of Fee payment

– Online on the School’s website – distance.nmims.edu

– Offline (Student submits the Demand Draft at the Authorized Enrolment Partner)

If the candidate wants to pay via Demand Draft he / she will have to visit the Authorized Enrolment Partner (AEP) for submission of the Demand Draft.

Is there a change in the Program fees ?

The Program Fees has changed . The amount to be paid by the student will depend on the selection of Lecture pattern – Recorded Sessions only, Combination of Live + Recorded Session or all live sessions

How will the Total Fees be calculated?

Total fees will be calculated as follows: If student has opted for the Live Lectures – Total fees = Semester Fees + Fees paid towards the Live subjects

If student has not opted for Live Lectures –

Total Fees = Semester Fees

How will the downpayment be calculated at the time student applies for Loan ?

The downpayment will be calculated on the Total Fees paid by the student.

Eg:- If the student has chosen to pay for the full Program (Rs.120,000) + Live for all subjects in Semester 1 (Rs.6,000) – Down Payment amount will be calculated on Rs. 126,000

Can a student apply for Loan to select Live subject once the payment towards Semester fees is done?

Once the Semester fees are paid student will have to pay online for any additions, no loan facility will be available

Where do I submit my Admission documents?

All your self-attested documents need to be submitted to your chosen Authorised Enrolment Partner.

Where should I submit my admission documents?

All your self-attested documents need to be submitted to your chosen Authorised Enrolment Partner.

When will my admission be confirmed?

The admission is confirmed once

  • All relevant documents and fee payments are approved by the University
  • Email and Mobile number is verified, and cadidate meets all the eligibility criteria defined by the University
Can I pursue more than one course simultaneously from NMIMS Global Access?

If you have enrolled for MBA (Distance) / Diploma / Certificate programs, you can only take up another Certificate program alongside.

I have completed my Diploma/Post Graduate Diploma program from NMIMS Global Access. Am I eligible to take up another Diploma/ Post Graduate Diploma program?

Yes, you are eligible to do so via lateral entry. Conditions apply

How can I change my choice of program?

You have the option to change your program within the same program group at the time of Re-registration (charges applicable)

Will I be issued a new ID card if I apply for a lateral admission?

Yes, In case of lateral admission you will be issued a new ID card with a new Student Number

Will a student be eligible for a Fee Waiver incase of lateral admission?

No fee waiver is applicable. Total Fees applicable will be as per the Semester in which the student is directly registered.

Course Waiver is applicable to which students?

Student who has completed Diploma and wants to enroll for MBA (Distance) within the same specialization or different specialization

Student who has completed Certificate in Business Management and wants to enrol for Diploma / MBA (Distance) program.

Note :- Application for course waiver should be received within 2 years of successful completion of an earlier program. Course waiver is not applicable for Project (Semester IV) for MBA (Distance) students

Can a student enrolled in Sem 1 of Post Graduate Diploma (before July 2021) / Diploma program apply for a lateral admission in MBA (Distance) program?

Students currently in Sem 1 of Post Graduate Diploma / Diploma programs can choose to complete Semester 1 and apply for an Exit.

Such students can get a lateral entry into Sem 2 of MBA (Distance).

Note – Student enrolled July 2019 onwards and applying for an exit will be awarded Certificate in Business Management. Program fees of MBA (Distance) will be applicable.

Student has completed Diploma program and wants to apply for a lateral admission in MBA (Distance) program?

Students currently in Sem 2 of Diploma programs, can choose to complete Semester 2.

Such students can get a lateral entry into Sem 2 of MBA (Distance).

Students currently in Sem 2 of of Diploma in Business Management program can get a lateral entry into Sem 3 of MBA (Distance).

Note – Program fees of MBA (Distance) will be applicable.

Will I be issued a new ID card post a Program Change?

Once your program is changed, you will be issued a new identity card with the updated Program name along with the applicable study material. The Student number remains the same

When can I apply for a Program Change for a Diploma program?

Program Change can be applied at the time of Re-Registration to Sem 2

When can I apply for a Program Change for MBA (Distance) program?

Program Change can be applied at the time of Re-Registration to Sem 2 and/or Sem 3 (charges applicable)

When can I apply for a Specialization Change for MBA (Distance) program?

Specialization Change can be applied at the time of Re-Registration to Sem 2 and/or Sem 3 (charges applicable)

What is a Regional Office/Learning Center of NMIMS Global Access?

To ensure effective support NMIMS Global Access School has set up its own University Regional Offices across different locations in India – Mumbai, Navi Mumbai, New Delhi, Kolkata, Bengaluru, Hyderabad, Pune, Indore, Ahmedabad, Chandigarh. These centres act as the local point of contact for students within that area to facilitate student support services. Our University Regional Offices are one of our biggest differentiators in online & distance learning space.

Follow the below link to get more information on our Regional Offices-

https://distance.nmims.edu/contact-us/

What is an ‘Authorised Enrolment Partner’?

Authorized Enrollment Partner helps students with admission and documentation process. They also update students on important key dates and guide them with re-registration process.

Can I make changes to my date of birth after taking admission in the distance learning programs?

Yes, you can change your date of birth after taking admission in our distance learning programs. You are required to apply for the change by raising a service request via your Student Zone account and then upload your SSC mark sheet or any other valid proof of birth.

Can I change the registered e-mail id submitted at the time of admission?

If the student wants to update their email ID, they have to send an application to the University with the following supporting documents:

1) Address proof of the student’s address submitted to the University.

2) Copy of Government ID card

On verification of above documents, the e-mail id will be updated in University’s records & student will be able to login to the Student Zone successfully.

How do I update my email id, shipping address and mobile number?

You can update your e-mail id, mobile  number, shipping address from the Student Zone via the ‘Update Profile’ tab.

How can Bachelor’s Programs students begin with Placement Support Activities?

Fee for placement support needs to be paid at the time of registration for placement support.

Registration for placement support will start when a student is in Semester V and the placement support activities will begin when you register for Semester VI.

What happens if a Bachelor’s Program student has a job offer but fails to clear the program?

If the student has got a job offer in Semester VI but has failed to successfully complete the program, the job offer may be retracted.    

What is re-registration?

Every student has to compulsorily re-register themselves for the next semester. This process is applicable for every semester, even for students who have paid Annual or Full fees, in order to activate the next semester access. Only post re-registration will you be able to access the course material and lectures of the prospective semester. This will also enable you to register and appear for the examination of the prospective semester.

How do I re-register?

You can re-register from your Student portal > Re-registration tab It is also available under Student Portal > Quick Links > Re-Registration

Can I re-register even if I haven’t cleared a particular semester?

Yes, you can re-register into the next semester even if you haven’t passed the subjects of the current semester.

Can I change my selected specialisation?

Yes, you can change your specialisation during the re-registration process for the next semester.

When requesting for program change, you will have to click the ‘Program Change’ checkbox at the time of Online re-registration and provide the required details and pay the applicable fees. Once the program is changed you will be issued a new Identity Card with the updated program name.

Can I extend the program validity?

In case you are unable to complete your program within the validity provided by the University, you can request to extend your validity.

Validity can be extended for the following period of the respective programs:

Certificate Programs – 6 months

Diploma Program – 6 months

Post Graduate Diploma Program – 1 year (only by 6 months at a time)

Post Graduate Diploma Program (Lateral Admission) – 6 months

Note:
– Fees for extension of validity of the program will be 50% of the Semester fees applicable for the program ( as per the fee structure applicable at the time of admission)
– Students need to apply for extension of validity within 12 months of the expiry of the validity period. PG students applying for further extension after expiry of the extended 6 months, need to apply within 6 months of the expiry of the extended validity period.
– University does not offer any refund policy; fees once paid towards extension of validity will not be refunded under any circumstances.

What is the process to get validity extension?

You can follow the below link to get a validity extension-

https://ngasce.secure.force.com/ApplyForValidityExtension

What is the procedure to cancel your admission?

To cancel your admission, you need to inform your Authorised Enrolment Partner or Learning Centre to initiate your admission cancellation process with the University. University will send a Refund form via mail which you will have to fill and submit along with the specimen of your signature. Kindly note there is a process time line of 15 days for payment Refund from the date the Refund form is submitted by you. The process of cancellation has to be initiated by a set date provided by the University, the same will be communicated at the time of admission.

Note: The Admission Processing Fee/Registration fee is non-refundable.

What is the process to get a Bonafide certificate?

Log in to Student Portal-> Student support > Service request > Issuance of Bonafide

What is the process to apply for program Exit ?

The student who wants to discontinue the program has to submit an application on ngasce@nmims.edu and raise the service request from your Student Portal > Student Support > Service Request > Exit the Program.

What is the exit policy for MBA (Distance) Student?

Students who have taken admission to MBA (Distance) Program but want to discontinue and exit :

1. MBA (Distance) Students can discontinue the Program on successful completion of all the courses of semester I and Semester II, after the approval is received from the University.

2. Such students will then be awarded with a Diploma in General Management.

Will the fees be refunded if a student chooses to Exit the program ?

MBA (Distance) Students who have already taken admission/paid fees for the Semester III and/or Semester IV and Diploma students who have taken admission/paid fees for Semester II will not be refunded any fees if they apply for discontinuation of the Program

What is the Exit Policy for MBA (Distance) student enrolled before July 2019?

Students who have taken admission to MBA (Distance) Program but want to discontinue and exit :

Diploma Student: enrolled post July 2014 but before July 2019 1.No Certificate will be awarded on completion of SEMESTER 1

2. On successful completion of SEMESTER 2, they will be awarded Diploma in General Management

What is the Exit Policy for Diploma Student enrolled in July 2019 onwards?

Students who have taken admission to Diploma Program but want to discontinue and exit :

Diploma Student: enrolled post July 2019 1.Diploma Students can discontinue the Program on successful completion of all the courses of Semester I after the approval is received from the University.

2. Such students will then be awarded with a Certificate in Business Management.

What is Program Withdrawal process ?

Student who wish to discontinue the program and not eligible for Exit needs to apply for Program withdrawal. Students needs to raise the request for same by writing to ngasce@nmims.edu

Please Note: No refund is applicable for program withdrawal.

When will I get my Study Kit?

After your admission is confirmed, you will receive your Course Material applicable to your program within 8-10 working days. The study kit will be dispatched either to your Shipping address or your

Authorised Enrolment Partner which you would have chosen while taking your admission.

Any special area, which is out of dispatched location for our courier patners, will take longer time to dispatched. Please note: All the study kit is duspaivhed from Mumbai main campus.

What will Study kit contain?

Study kit will have your semester books and Welcome kit (ID card, Welcome letter and Student Undertaking form).

Is there a change in Credit Points?

There is no change in the structure of Credit Points.

Note – Only Nomenclature has changed from Post Graduate Diploma to MBA (Distance)

Have any of the subjects changed in the July 2021 structure?

There is no change in the subjects offered Semester wise

Note – Only Nomenclature has changed from Post Graduate Diploma to MBA (Distance)

Are books for all semetser given together ?

Books are dispatched only for the semester student has registered for.

What is to be done if I receive wrong study kit ?

Incase of receipt of wrong study kit or incorrect books student needs to write an email to the University at ngasce@nmims.edu along with the screenshot of the book /s received.

What happens if the Study Kit is returned to the University?

The student will have to raise a request for Re-Dispatch (charges applicable)

How will I receive my ID card ?

The Welcome Kit will include the Books, Student Id card and Student Undertaking form (to be submitted to the AEP)

How will I receive the fee receipt?

An E-Fee Receipt is sent to the registered Email Id. Student can write an email to ngasce@nmims.edu for the Hard Copy of the Fee Receipt

What if the Welcome Kit does not include my Student Id-Card ?

The student needs to report this to the University within 7 working days of receipt of the Welcome Kit,. The student is expected to write an email to ngasce@nmims.edu

What if I misplace my ID card ?

Students can apply for a duplicate ID card by paying the appropriate charges from your Student portal > Student Support > Service request > Duplicate ID card.

In case I want to change my name on my student identity card, what is the process for the same?

You will need to first raise Service Request for Name Change, once the changes are done you can then raise Service Request for Duplicate I-card (charges applicable)

Where do I need to collect my semester fee receipts once I have taken admission for the online & distance learning programs?

Students are required to kindly get in touch with the Authorised Enrolment Partner, to get the Semester Fee Receipts.

The E-Fee Receipt will be sent to the registered email id on admission confirmation. Student can also write to ngasce@nmims.edu for the hard copy of the fee receipt

How do I opt to receive my study material after I complete my admission procedure?

During the registration, you can either opt to receive the study material at your Shipping Address or your Authorised Enrolment Partner. Once you have chosen the respective the study material will be dispatched accordingly.

What can be done, if I have misplaced my study kit for a particular semester?

If you have misplaced your study kit, you will be required to apply for a duplicate study kit for the particular semester by placing a service request via your Student Zone. The study kit charges will be applicable.

Student Portal > Student Support > Service Request > Re-Dispatch of Study kit.

Where do I need to submit the student declaration form once I have received the same in my study kit?

You have to submit the original (hard-copy) student undertaking form to your Authorised Enrolment Partner that you have opted for at the time of your admission.

Academics

What academic help will I receive after registering for the program?

After registering for any program a student will receive semester-wise self learning material, access to our online digital library , Online sessions (Live and Recorded), course presentations, session presentations and additional reading material as shared by faculty (if any).

Which programs is the July 2021 session structure applicable to?

The new Session Structure is applicable to the enrollments – MBA (Distance) , Diploma , Certificate Programs from July 2021 onwards

How are the programs delivered at NMIMS Global Access?

Our programs are 100% online – both live & recorded. It involves conducting live, online sessions, online doubt clearing sessions, lecture presentations, providing learning resources like books, session plan.

\\\\\\\What kind of Course material will be provided for Bachelor’s Programs?

Students will be given hard copies as well as E-books for every course excluding Project.

How many subjects does a Bachelor Program include in each Semester?

There are 6 subjects per semester.

What is the benefit of attending the online sessions?

Online lectures cover the learning of the entire course content on the basis of a session plan. Faculty interact via chat with students and thereby ensure enhanced student engagement. Real-time doubt clarification is also possible.

Which are the 3 options available for Sessions to student enrolled in MBA (Distance) / Diploma / Certificate program from July 2021 onwards?

The students can choose to either

Subscribe to Live Lectures in addition to the recordings (The pricing for complete Semester Subjects or Per Subjects for Live Recording is different)

OR

Subscribe to Recorded sessions only OR Combination of Live v/s Recorded

What is the difference between Prime and Pro?

Prime –

Access to Recorded sessions only

Pro –

Access to Live Lectures in addition to the Recordings ( The pricing for complete Semester Subjects or Per Subjects for Live Recording is different )

Will the student be able to choose subjects of which he wants to attend Live and which to refer to Recordings only?

Students will have an option to unselect or change the choice of Program at the time of Registration ( subject to the Semester wise Fee payment )

What are the charges if the student wishes to attend live lectures for less than 6 subjects?

If the student wsihes to opt for live lectures for 1 to 4 subjects individually, they will be charged Rs. 1200 per subject (1200 * Number of subjects)

Student has paid in full for (Program Fees + Live Lectures) for all Semesters. Can he change or opt out of some subjects?

The student cannot change or opt out of subjects once payment is made. No refund is applicable in such Cases

Student has selected Live Lectures for 4 subjects but wants to subscribe to Live Lectures for an additional subject. Is there a provision?

Yes, The student can choose to add subjects for Live Lectures by raising an AEP Request and paying the applicable charges (Rs. 1200* Number of subject/s)

Note – For Sem 1 and Sem 2 , Student will need to check Start and End date of all Tracks (provided in the PDF) to understand how many tracks are yet to begin

Will a student be able to change the selection of Live subjects once Registration and Payment is done?

Students will be permitted to change the selection of the live subjects after registration but before 7 days before the start of the lecture delivery of the first track / session

Students cannot change the selection of live subjects after lecture delivery start of the first track / session

Can a student reduce the number of Live subjects once selection is complete and payment is done?

No, Once the payment is made a student cannot reduce the number of subjects selected for Live + Recording mode

Note – Fees paid will not be refunded

Can a student add subjects (Live + Recorded mode) once selection is complete and payment is done?

Yes, student will be able to pay for more live subjects during the Semester at the price of Rs. 1,200 per subject irrespective of the number of live sessions which have already been conducted for that subject

If a student has selected 1/2/3/4 live subjects in a Semester and made the payment for it, can he/she change the selected subjects?

If a student has selected 1/2/3/4 live subjects in a Semester and made the payment for it he /she will be permitted to change the selection of the live subjects after registration. This change can be done upto 7 days before the start of the lecture delivery of the first track Students cannot change the selection of live subjects after lecture delivery starts for the subject (first track)

How are lectures conducted?

Lectures are conducted using the ZOOM platform. Each subject is taught via live online sessions, timings for the same are updated in the Academic Calendar.

How to attend live online lecture?

Student Portal > Academic Calendar > Click on the scheduled Session

Can I access live lectures on a mobile device/cellphone?

Yes, you can attend the online sessions on the desktop, as well as through our mobile app.

Can I attend these sessions from my home/workplace/office?

Yes, you can attend these sessions from your home/workplace/office subject to availability of necessary IT infrastructure and firewall settings.

Is it compulsory to attend the live online lectures?

Attendance is not mandatory for lectures but highly recommended. In case you have missed the lectures, recordings will be available within 48 -72 hours on Student Portal > Session Videos

Is there any interaction with the faculty during live online lectures?

Yes, you have a chat option to interact with the faculty during live online lectures.

I’m getting “Meeting not in progress “error while trying to access the live online lecture. What should I do?

This is not an error, kindly access the lectures 15 minutes before the lecture starts to avoid this message. You may book your seat for a particular faculty lecture 1 hour prior to the commencement of the lecture.

Student has opted for Recorded Session, will he have access to Orientation Sessions?

Yes, all students regardless of the Mode of Sessions delivery (Prime or Pro) chosen will be able to watch and refer to Orientation Sessions

Student has opted for Recorded Session, will he have access to Doubt Clearing Sessions?

Yes, all students regardless of the Mode of Sessions delivery (Prime or Pro) chosen will be able to watch and refer to Doubt Clearing Sessions

Does a student get to choose from Live or Recorded subjects?

Yes, student gets an option to choose from Live or Recorded subjects at the time Admission Registration and/ or Semester Re-Registration

The live subjects will be selected by default for the Semester at the time of Fee payment option, students will have to unselect subjects depending on their choice of Sessions

Where do I view my E-books/course presentations of the faculty?

The E-books/course presentations of the faculty will be available in the student portal. Follow this path to find the E-books/course presentations:

Log-in to the student portal-> my courses (left side of the portal) -> select subject from the drop down menu and check whose lectures have been conducted → Scroll down to learning resources.

Are the soft copies of study material downloadable?

The soft copies of Study material can be downloaded on the Mobile App only. It cannot be downloaded on the Computer / Laptop due to data protection restriction

Will I get Lecture notifications?

The information will be sent via Email and SMS 24 hours in advance. The Academic Calendar is also updated with the Session schedule

How can I select the lecture / Session batch to be attended?

Every lecture is marked with a track making it easy for you to refer and download the session. There are colors to indicate different tracks making it easy for student to identify different tracks.

We recommend you to follow one track.

How are Sessions conducted for Semester 1 MBA (Distance) Program students?

For Sem 1

Lectures are conducted in 3 different tracks, Weekend Fast track, Weekend Slow track and Weekday batch,

Weekend Batch – Slow Track (2 sessions on every Saturday and Sunday in different slots)

Weekday Batch – 1 session every day – Monday to Friday ( Saturday if required) in the evening from 7.00 pm to 9.00 pm

Weekend Batch – Fast Track – 3 sessions on every Saturday and Sunday in different slot ( Friday if required)

How are Sessions conducted for Semester 2 MBA (Distance) Program students?

For Sem 2

Lectures are conducted in 2 different tracks, Weekend and

Weekday batch: Weekday Batch – session every day – Monday to Friday ( Saturday if required) in the evening from 7.00 pm to 9.00 pm.

Weekend Batch – sessions on every Saturday and Sunday in different slot ( Friday if required)

How are Sessions conducted for Semester 3 and 4 for MBA (Distance) students?

For Sem 3 & 4

Lectures are conducted on Weekend only – sessions on every Saturday and Sunday in different slot ( Friday if required)

How are Sessions conducted for Semester 1 Diploma Program students?

For Sem 1

Lectures are conducted in 3 different tracks, Weekend Fast track, Weekend Slow track and Weekday batch,

Weekend Batch – Slow Track (2 sessions on every Saturday and Sunday in different slots)

Weekday Batch – 1 session every day – Monday to Friday ( Saturday if required) in the evening from 7.00 pm to 9.00 pm Weekend Batch – Fast Track – 3 sessions on every Saturday and Sunday in different slot ( Friday if required)

How are Sessions conducted for Semester 2 (Diploma Program) students?

For Sem 2

Lectures are conducted on Weekend:

Weekend Batch – sessions on every Saturday and Sunday in different slot ( Friday if required)

How are Sessions conducted for Certificate Program students?

Lectures are conducted on Weekend- Saturday and Sunday in different slot ( Friday if required)

*Only for Certificate in Business Managnment (CBM) program lectures will be conducted in multiple slots over Weekend and Weekdays.

Where do I view my E-books/Course presentations ?

The E-books/Course presentations will be available in the

Student Portal. Follow the path below Student Portal > My Courses (left side of the portal) > Select Subject > Resources

Please Note : The E-books are referred to Course Material on Student Portal

What is the duration and timings of the live sessions?

Lectures are conducted live, in a virtual classroom environment. Each subject is taught via live online sessions, which totals to 8 hours per subject (2hrs *4 sessions), timings for the same are updated in the Academic Calendar. The information will be sent via Email and SMS 24 hours in advance. The Academic Calendar is updated on a monthly basis.

There are lectures conducted in 3 different tracks, Weekend Fast track, Weekend Slow track and Weekday batch, Weekend Batch – Slow Track will have (2 sessions on every Saturday and Sunday in different slots) Weekday Batch will have (1 session every day (Monday to Friday) in the evening from 7.00 pm to 9.00 pm) Weekend Batch – Fast Track will have (3 sessions on every Saturday and Sunday in different slot)

Please contact Technical Support Desk +1-888-799-9666 for any Technical Assistance in joining Zoom Webinar

When will the recording of the live lectures be uploaded?

The recordings are uploaded 48-72 working hours after the online lecture is conducted

How to access recordings of lectures?

In order to access recordings of lectures follow the given path in the student portal:

Student portal > My Courses (left side of the portal) >Subject > Resources

You can also view the recordings under session videos in the student portal.

Please Note : The Session videos can be downloaded on the Mobile App only. It cannot be downloaded on the Computer / Laptop due to data protection restriction

Where can I view recordings of the previous semester pending subjects?

You can view the available session recordings in the Student Portal > Session videos, filter according to the subject and academic cycle to view the same.

Where are the recordings of my previous semester pending subjects?

You can view the available semester session recordings in the student portal. Select session recordings, then the subject and academic cycle to view the same.

Can I access recordings on a mobile device?

Yes, you can access the session recordings on mobile by downloading the mobile application.

How will I get my queries resolved when I’m watching the recording of the lectures?

Students have an option known as the “Post my query” under Student portal > Academic Calendar Or Student Portal > My Courses > Q&A under each subject. Here they can ask their queries and the faculty will revert to them within 48 hours.

How do I log into the Student Portal once I take admission?

You are required to login to your Student Zone with your SAP Id & Password provided by the University in the Welcome Email. Please use the below link: 

https://studentzone-ngasce..edu/studentportal/

How should I ask my queries to the faculty?

You can ask your queries using the chat option during a live lecture or through the “Post a query” feature if you have additional queries offline.

Follow the path to post your query:

  • Log in to the student portal
  • Academic calendar (left hand side of portal)
  • Select the link from date of session already done
  • There would a pop up which has a post query option.
When will I get my student portal credentials?

Once your admission is confirmed you will receive the credentials within 24 working hours on your registered email ID, students are requested to change their credentials as per the password policy via the Student portal. Select Quick links — Change password

  • Student portal
  • Quick links
  • Change password.
How do I login to my Student Zone once I’ve taken admission?

You are required to login to your Student Zone with your SAP id & password via the link:

https://studentzone-ngasce..edu/studentportal/

I’m getting “invalid credentials” while logging in to the Student Zone. What do I do?

You are requested to kindly login to your Student Zone with the correct SAP id & password. In case you are receiving the message of invalid credentials, you are required to kindly use the forgot password option to login to your Student Zone.

Once you use forgot password option the password will be emailed on your registered email id with which you can login to Student Zone.

I’m getting “Session expired” while logging in to the Student Zone. What should I do?

The error occurs due to few reasons:

If the Feedback Form is not filled, students need to fill the feedback form and proceed.

Check the connectivity and firewall settings.

Update Student Portal > My Profile > Personal Information > Parent’s first name only

Update Student Portal > My Profile > Contact Information > Shipping Address

My registered email id is incorrect while I have taken admission for online & distance learning program. What is the process to update my email id?

If you have updated your e-mail id incorrectly at the time of your admission, you need to provide us with the updated e-mail id along with the supporting documents mentioned.

  • Billing address proof copy as updated in our system & record
  • Government ID card proof

On verification of the above documents, the email id will be updated in our system & you will be able to login to the Student Zone successfully.

How do I update my email id, shipping address and mobile number?

You can update your e-mail id, mobile  number and/or shipping address from the Student Zone via the ‘update profile link’ tab.

What are the features of online Digital Library?

Digital Library facilities are provided for students who are willing to learn beyond books and their registered subjects. Users can access full text journals online. The contents have been organised in groups for easy access. The search interface allows for easy navigation. Students can access our Digital Library 24/7. The Digital library provides an user-friendly interface to access its resources, such as journals, databases, eBooks database, research database, company databases etc.

How does University recongise my academic acheivement ?

Student will be awaded Ranking and Badging for their performace throughout the academic journey with the University.

What is Badging?

Students will be awarded badges for various accomplishments that they achieve during their program eg: –

Lecture Attendance, Assignment submission, Ask a Query

These batches can be shared on the Linkedin Profile

How can I claim the Badges?

When the student performs the activity linked to the accomplishment the badge will be Unlocked which can be claimed by clicking on it. The Badges can be shared on the Linkedin Profile

Can I share Badges on other Social profiles

Yes, Badges can be shared on the LinkedIn profile via the share button available on the Student Portal

What is Ranking ?

Students are awarded Semester wise ranking and subject wish ranking on the student portal. There is one leaderboard for every semester of your program. The leaderboard will display the names and scores of the top 5 ranked students across all subjects in that semester. The leaderboard will also display where do you stand (your rank) among your fellow students in the same semester of your program. Note: You will see your rank only if you have cleared all of your subjects in the very first attempt as per your semester registration month and year. The ranking will not be displayed for the students that pass a subject in backlog.

I am unable to see my Rank on the student portal.

You will see your rank only if you have cleared all of your subjects in the very first attempt as per your semester registration month and year. The ranking will not be displayed for the students that pass a subject in backlog.

Eg. If student has enrolled for January batch and have cleared all the subject in the default exam attemp (June exam cycle), rank will be awarded.

Logistics

When will I get my study kit?

After your admission is confirmed, you will receive your student number, study kit & the course material applicable to your program within 10 working days. The study kit will be dispatched either to your shipping address or your Authorised Enrolment Partner which you would have chosen while taking your admission.

How will I receive my ID card and fee receipt?

The Welcome Kit will be a part of your study kit, which includes your ID card, fee receipt, welcome letter and student undertaking.

Where do I need to submit the student declaration form once I have received the same in my study kit?

You have to submit the original student undertaking form to your authorised enrolment partner that you have opted for at the time of your admission.

What can be done, if I have misplaced my study kit for a particular semester?

If you have misplaced your study kit, you will be required to apply for a duplicate study kit for the particular semester by placing a service request via your Student Zone. The study kit charges will be applicable. You can make the online payment via the Student Zone for the same. Follow the path to raise a request for a study kit: Log in to the student portal → Student support → service request→Re-Dispatch of Study kit.

How do I opt to receive my study material after I complete my admission procedure?

During the registration, you can either opt to receive the study material at your shipping address or your Authorised Enrolment partner. Once you have chosen the respective the study material will be dispatched accordingly.

In case I want to change my name in my student identity card, what is the process for the same?

In case you have changed your name via the service link which is updated in your Student Zone under the student support link tab. You will be required to apply for a duplicate ID card with the revised /updated name. The duplicate id card charges for the revised name is Rs 200/- You can make an online payment towards the same.

Where do I need to collect my semester fee receipts once I have taken admission for the online & distance learning programs?

Students are required to kindly get in touch with your Authorised Enrolment Partner, to get the receipt of your semester fee.

Examination

When are the Exams conducted?

There are 4 exam cycles in a year – June, September, December and April.

The Main Examination for enrolled semester is held in June and December. eg:- For a student enrolled in Jan batch the first applicable exam will be in June. Similarly, for a student enrolled in July batch the first applicable exam will be in December.

April and September cycles are Re-sit exams(to clear any pending subjects from the previous Semesters)

What is a Resit Exam ?

Re-sit exams are conducted to allow students to clear any pending subjects from the previous Semesters. April and September exam cycles are referred to as Re-Sit Exams

eg: A student enrolled in January batch the default exam will be June. However if the student misses the June Exam he has an option to appear for the subjects in the September exam cycle

What is the criteria for attending the Exams?

To be eligible for the Term End Examination, student is expected to complete the academic cycle of the Semester enrolled for.

There are 4 exam cycles in a year June, September, December and April.

April and September exam cycle are not meant for students appearing first time in any Semester.

What is the weightage given to Internal Assignment ?

The Internal Assignment carry 30% weightage – 30 marks

What is the weightage given to Term End Examinations?

Term End Examination carry 70% weightage – 70 marks

What is the weightage given to Internal Assignment and Term End Examinations?

The Internal Assignment carry 30% weightage and Term End Examination (Multiple Choice Questions + Descriptive type questions) carry 70% weightage. (30 + 70 = 100 Total Marks). Aggregate passing – 50%

What is the Passing percentage for the enrolled program?

Diploma, MBA (Distance) – Aggregate passing – 50% ( TEE + Assignment ) – 50 marks out of 100 marks

Certificate Programs – Aggregate passing – 40% ( TEE + Assignment ) – 40 marks out of 100 marks

What is an Internal Assignment ?

The purpose of the Internal Assignment is to evaluate the student’s understanding of concepts

Assignments are set to evaluate the student’s thought process, conceptual understanding and application

Where are Assignments conducted?

Students will be given a period of tentatively 70 – 75 days to prepare Assignments and submit online on the Portal.

Students need to refer the latest applicable assignment question paper and guidelines applicable for the respective exam cycle before submitting the assignment.

How many Assignments is a student expected to submit?

Number of Assignments is equal to the number of subjects applicable in a particular Semester.

eg: – 6 Subjects / Semester = 6 Assignments

Where can a student access Assignment questions?

Student Portal > Exams > Assignment

Pls. Note: For every exam cycle, a fresh set of Assignment Questions would be uploaded on the student zone.

Are there any model Assignments available for reference?

Yes, Model assignments are available for students under:

Student Zone > Exams > Assignment section

Also there are videos for Assignment Preparation and Project Preparation under Session Videos

What is the process of applying or registering for term end & re-sit examinations?

The student will have to register online for appearing for the Term End Examination when the window for Exam Registration opens. The exam registration is on first come first serve basis when the online registration window goes live (will be communicated via Email/SMS/Announcement section). Student must not wait till last minute for exam registration as it could lead to unavailability of preferable exam Centre/time slot. To avoid missing out any important information/announcement/date, students must refer regularly to our Website/Student zone as all latest announcements are mentioned under Student Zone

Student Zone -> Exams -> Exam Registration

What happens if a student has registered but fails to appear for the term end examinations?

In case the student has registered for the examinations & is not able to appear or give the examinations on the scheduled date the student will be marked “Absent” for that Exam.

Kindly note the exam registration fee cannot be refunded or adjusted with the next exam cycle.

For e.g.: Student of June 2020 batch fails to appear for examination in December 2020 , he/she can appear for the examination in any of the upcoming examination cycle within the Program validity period.

The same is applicable for Internal Assignments too.

What is the passing criteria?

Post Graduate & Diploma Programs

To be eligible for being declared as “Pass” in any course/subject, student is required to obtain 50% marks on the aggregate of marks obtained in the Internal Assignment and Term End Examination taken together.

Please Note: There is no individual cut-off or Individual Passing Criteria.

Aggregate marks: 50/100 in each subject.

Appearance in both components is mandatory. We consider Best of Term End and Best of Assignment scores.

Certificate Programs:

Passing marks is 40 aggregate of assignment and term end marks.

How are assignments/projects evaluated?

After the closure of the Assignment / Project submission due date, the Assignment / Project submitted by the students will be sent to the faculties for evaluation.

Pls. Note: Since the evaluation is done online by the faculties there is no concept of sharing the checked photocopy . However, the overall faculty remarks given after evaluation will be shared with the students when the result is declared.

Is there any Assignment fee applicable?

In each subject, no assignment submission fees will be charged for the first two assignment submission exam attempts. However, from the third assignment submission exam attempt (applicable fees) will be charged per subject per attempt.

What happens if Assignment is marked under Copy Case?

Assignment falling under copy case will be graded as “zero”. The students scoring a zero in Assignments can opt to submit the

Assignment in the upcoming Exam cycle by using the new Assignment question file ( Only if the student does not Pass in the

subject – aggregate of TEE + Assignments)

Where can a student access assignment questions/project details?

Assignment questions are uploaded within the Student Zone under Assignment Module.

Pls. Note: For every exam cycle, a fresh set of Assignment Questions would be uploaded on the student zone. Student is expected to download the applicable exam subject assignment question paper and submit the assignment/s through the Assignment Module on or before the last date announced by NGA-SCE for that respective exam cycle. Assignment submitted via email or hard copy sent to NGA-SCE will not be accepted.

Link: http://studentzone-ngasce.nmims

Is there any assignment fee or project fee applicable?

In each subject, no assignment submission fees will be charged for the first two assignment submission exam attempts. However, from the third assignment submission exam attempt (applicable fees) will be charged per subject per attempt.

Is there any reference material that can be used for completing assignments or projects?

Students are free to refer to any books/reference material/website/internet but are not allowed to copy the matter verbatim from the source or reference.

Assignments / Project that are copied ad-verbatim from any common source or reference and submitted will be scored ‘zero’ and marked as Copy Case

What happens if the Project is marked under Copy Case?

If matter is copied ad-verbatim from the reference source the Project will be marked under ‘Copy Case’.

Projects falling under copy case will be graded as “zero”. The students scoring a zero in Project will have to submit a new Project in the upcoming Exam cycle

What happens if a student clears all the 23 subjects but fails to submit Project?

Project is one of the mandatory subject of Semester – IV (Marks out of 100) for students enrolled in the MBA ( Distance ) program.

Non submission of Project / Failure in Project at the end of program Validity will lead to non-completion of the enrolled Program.

What is the process of applying or registering for Term End examinations?

The student will have to register from Student Zone > Exams > Exam Registration to appear for the Term End Examination when the window for Exam Registration opens.

The exam registration is on first come first serve basis. Student will be communicated via Email/SMS/Announcement section once the Exam registration goes live.

Note – Student must not wait till last minute for exam registration as it could lead to unavailability of preferable exam Centre/time slot.

The slot for registering for exams isn’t available, even though the window is live. What should I do?

Exam registration is done on first come first serve basis, so if a student is not able to see any slots available for that particular time or day it’s because that the slots are full for that day and time. Students will have to select from the available slots.

What should a student do in case their assignment/project status shows “Not submitted” on the Student Zone, even though he/she had made the submission in the last examination cycle?

This happens in the below situations : If the assignment is not submitted for that particular subject

or

If the Assignment is submitted, Last cycle assignment results are not declared and new examination cycle assignments are released

OR

Term End Exam for that subject is not cleared.

Is completing internal assessments a prerequisite to register & appear for term end examinations?

No, Assignment submission is no longer a pre-requisite to register and appear for the Term End Examination. However, Assignment submission is a mandatory component along with Term End Exam to be declared Pass in each subject

Where can a student access Project details?

Student Zone > Exams > Project

Students need to pay the applicable fee and then proceed with the submission on or before the deadline date.

Is Project submission mandatory?

Project is one of the mandatory subject of Semester – IV (100 marks) for students enrolled in the MBA (Distance) program.

Student needs to make their own Project as per the guidelines given, the topic needs to be chosen by the students which should be related to their specialization.

Non submission of Project/failure in Project will lead to non-completion of program.

How many marks are allotted to Project?

Project is scored out of 100 marks

What is the passing criteria for Project?

Student has to score a minimum of 50 marks or more out of 100 marks to be declared ‘PASS’ in Project.

Is there a Project fee applicable?

Every Project submission attempt has an applicable fee.

Is there any model Project available for reference?

No, University does not provide sample/model project. University provides Project preparation guidelines.

Can a student appear for term end exams first and submit the assignment or project later?

Once student completes the academic cylce of the enroled semester, they can appear in any exam cycle within their program validity period. There are two main examinations i.e June and December and two re-sit examination cycle i.e April and September. For e.g. student enrolling in (January Batch) will be eligible to appear for the first term end examination only in June and not for April Re-Sit examination and student enrolling in (July Batch) will be eligible to appear for the first term end examination only in December and not for September, Re-Sit examination.

If a student is re-taking a subject’s term end exam, can the marks from the previous exam cycle’s assignment be carried forward?

Yes, If students are content with the marks they have in assignments it is not mandatory for them to submit the assignments again. The marks for the previous assignments submission will be carried forward.The University considers Best of Assignment and Best of Term End marks.

What action is taken against the student if found copying during the Term End Exam?

Any student found copying or adopting any malpractices at the time of the exam will be marked under Unfair Means (UFM). Such students will be issued a Show Cause Notice

How is the Show Cause notice sent to the students?

When a student is marked for UFM, a show cause notice is uploaded on the Student Portal, an alert will be displayed on the Student portal dashboard guiding them to go to the UFM notice page along with a notification email. The student needs to click on the link to navigate to UFM dashboard. The student can submit the UFM show cause response/explanation in the open text given for response

Post Result declaration my status is showing “RIA”

RIA stands for Result Kept in Abeyance, the same will be displayed when students has been issued UFM notice and result for UFM are yet to be declared.

My subject scores is reflecting as NV ?

NV stands for Null and Void. The UFM committee will go through the explanations and declare the decision. Based on the UFM committe decision if student clears the subject marks will be updated else if found gulity the status will change from RIA to NV. Please Note: Subject marks as NV, students will have to re-appear for the particular subject by paying the examintion fees.

What is the Grace Policy?

A candidate failing in one or more subject/s in a semester is given up to 2 percent of the marks on the aggregate marks of that subject, in which he/she has appeared in the said examination to enable him/her to pass the subject. (2% of 100 = 2 marks only in each subject & not more than 2)

Will a student be eligible for Grace marks (more than 2 marks / subject) if the maximum period of studies of a candidate for a program comes to an end and he/she is left out with one or more subjects to clear the program ?

A candidate may be allotted not more than 12 marks (July 2014 Batch Onwards: New Course: Six subjects in each semester) If the maximum period of studies of a candidate for a program comes to an end and he/she is left out with one or more subjects to clear the program and it is mandatory for the student to appear in the last exam attempt of the program validity.

How do I get my Mark sheets ?

Students who want a hard copy of the Mark sheet need to raise a service request through Student Zone:

Student Zone > Student Support > Service Request > Issuance of Mark sheet

You can opt to get the same delivered to your shipping address (charges applicable) or collect the same from your Regional Office. You will get a confirmation email once the documents are generated.

How do I get my Final Certificate?

Students who want a hard copy of the Final Certificate need to raise a service request through Student Zone:

Student Zone > Student Support > Service Request > Issuance of Final certificate.

You can opt to get the same delivered to your shipping address (charges applicable) or collect the same from your Regional Office. You will get a confirmation email once the documents are generated.

Can I share the Final Certificate on my other Social Profiles ?

Yes, The Final Certificate can be shared from the Student Portal on your Linkedin Profile

Is the photograph displayed on the Student Portal printed on the Final Certificate?

Yes, The photograph displayed on the Student Portal is printed on the Final Certificate.

How many days does it take for the Marksheet / Final Certificate to be ready?

It takes approximately 10- 15 working days for the Marksheet / Final Certificate to be printed and ready.

Student can check the status of the Service Request raised on the Student Portal Dashboard – Scroll down to the bottom

OR

Student Portal > Student Support > Service Request

Can a student apply for assignment/project re-valuation?

Yes a Student can apply for revaluation from Student Portal.

Note: There is no revaluation done for Copy Case.

Are Assignment Copy case proofs shared with the student?

The Assignment Copy Case is shared only on student’s request using the Anydesk application

The Academic Co-ordinator will share the details with the student.

Note – The proof’s cannot be shared on Whatsapp or Email

Is Project Copy Case proof shared with the student?

The Project Copy Case is not shared with the student however if the student demands the University can provide the Feedback.

If a student re-submits a subject’s Assignment, can the marks from the previous exam cycle’s Term End Exam be carried forward?

Yes, If students are content with the marks they have in the term end exam it is not mandatory for them to re-submit the assignments again. The marks for the previous Term End Exam will be carried forward. The University considers Best of Assignment and Best of Term End marks.

Are there any model assignments/projects available for reference?

Yes, Model assignments are available for semester I students under:

Student Zone -> Exams -> Assignment section

When are the results declared?

The results are generally declared within four to six weeks after the last date of Term End Examinations under student zone.

The slot got registering for exams isn’t available, even though the window is live. What should I do?

Exam registration is done on first come first serve basis, so if a student is not able to see any slots available for that particular time or day it’s because that the slots are full for that day and time. 

What is the fee applicable for exam registration?

Exam fees are charged at Rs 600/- per subject per attempt.

Which are the Exam centres for Term End Examination?

Exams will be conducted only at the NMIMS University / NMIMS Regional Offices i.e. Mumbai, Navi Mumbai, Bangalore, Chandigarh, Hyderabad, Delhi, Pune, Indore, Ahmedabad and Kolkata.

Note – Any additional centres will be declared at the time of Exam registration

Which are the exam centres for re-sit term end examination?

Re-Sit Exams in April/Sept. will be conducted only at 9 cities where NMIMS University has its own Campus / NMIMS Regional Offices i.e. Mumbai, Navi Mumbai, Bangalore, Hyderabad, Delhi, Pune, Indore, Ahmedabad and Kolkata

Students enrolled in which program qualify for the Re-Sit Exam?

Students enrolled in Post Graduate Diploma, Diploma, Professional and Certificate programs qualify for re-sit programs.

Can a student directly appear for Re-Sit term end examination?

Student can directly appear for Re-Sit Exams but needs to complete minimum of six months in each semester after enrolment in a semester. For e.g. student enrolling in (January Batch) will be eligible to appear for the first term end examination only in June and not for April, Re-Sit examination and student enrolling in (July Batch) will be eligible to appear for the first term end examination only in December and not for September, Re-Sit examination.

What is the eligibility criteria for Re-Sit term end examination?

To be eligible for the Re-Sit term end examination every student is expected to complete minimum of six months in a semester after enrolment in a semester.

Does student need to register for Re-Sit term end examination?

Yes. The student needs to register online for the Re-Sit term end examination.

Can a student appear for Term End Exams first and submit the Assignment later?

Yes, Student can appear for Exams and then submit the Assignment, however both components are equally important for result declaration and results would be on hold till the time assignment is not submitted

Is the exam schedule flexible?

Exams have flexible schedule and are scheduled on weekends (Fri/Sat/Sun) and would be conducted in three exam time slots. The student is free to choose the Exam Centre, Exam Day/Date/Time based on his/her preference and appear for the examination. There is no fixed date and subject examination timetable for exams.

How many subject exams can a student appear in a day?

A student has a choice to appear for one/two or maximum three subject exams in a day, subject to exam date/exam timeslot/exam centre availability.

How many subject exams can a student appear in a day?

A Student has the choice to appear for one/two or maximum three subject exams in a day, subject to exam date/exam timeslot/exam centre availability.

Can I give Exams from abroad?

No, we do not conduct exams abroad, all our examination centres are in India only.

Where can students find final term project details?

Project is one of the mandatory subject of Semester – IV (Marks out of 100) Student needs to make their own project as per the guidelines given, the topic needs to be chosen by the students which should be related to their specialization.

It is mandatory for the student to refer to the Website/Student Zone for the latest Project Preparation Guidelines and refer to last date of Project submission as announced by NGA – SCE for the respective Exam Cycle. Non submission of Project/failure in Project will lead to non-completion of program.

Student Zone -> Exams -> Project

How does a student go ahead with project submission?

When the project submission link is live on Student Zone, students can follow this path to submit the project: Student Zone -> Exams -> Project submission. Students need to pay the applicable fee and then proceed with the submission on or before the deadline date.

Can I have full name of my parents’/spouse name on my final certificate?

As per the university format, only the first name of both the parents will be reflected on the mark sheets and final certificate.

How do I get my mark sheets and final certificate?

Students who want a hard copy of the mark sheet need to raise a service request through Student Zone:

Student Zone -> Student Support -> Service Request -> Issuance of mark sheet/Final certificate.

You can opt to get the same delivered to your shipping address or collect the same from your regional office. You will get a confirmation email once the documents are generated.

Charges are applicable wherever required.

Will distance learning be mentioned on the final certificate/mark sheets?

The Final Certificate / Marksheet is issued from NMIMS Global Access School for Continuing Education, which is the distance learning school of NMIMS-Deemed to be University.

Can I download the Marksheet instead of applying for the hard copy?

Yes, you can download the Marksheet from Student Portal > Exams > Marksheet

Note :- The soft copy of Marksheet downloaded from the Portal does not have the Authority’s signature and University stamp. It is for reference purpose only

What is the process of getting a “transcript”?

A student will have to raise a service request for a transcript by following the below pathway Student Portal > Student Support > Service Request > Issuance of Transcript

3 copies of the Transcript will be issued for Rs. 1000/-. For every additional extra copy, there will be a charge of Rs. 300/-

You can opt to get the same delivered to your shipping address (charges applicable) or collect the same from your Regional Office. It takes approximately 10- 15 working days for the Transcript to be printed and ready. You will get a confirmation email once the Transcripts are generated.

Does the university send the Transcripts for credential evaluations?

Yes, we do send the transcripts for credential evaluations (WES , IQAS etc) via True Copy (charges applicable)

Can I have full name of my Parents’s / Spouse name on my Final Certificate?

As per the University Policy and Format, only the first name of Parents’s / Spouse will reflect on the Mark sheets and Final Certificate.

What is a Transcript ?

The Transcript is a consolidated Marksheet.

Who can apply for a Transcript ?

Student who has appeared for atleast 1 Exam can raise a request for a Transcript

Do we mention Ranks / Grades / Percentage on the Final Certificate?

There is no Rank / Grade / Percentage mentioned on the Final Certificate

Do we mention Ranks / Grades / Percentage on the Transcript?

Only total Percentage is mentioned on the Transcript

What is WES?

World Education Services (WES) is a nonprofit organization that provides credential evaluations for international students and immigrants planning to study or work in the U.S. and Canada

Does the university send the transcripts to WES? What is the procedure for the same?

Yes, we do send the transcripts to WES, students need to write us an email on ngasce@nmims.edu mentioning their complete requirement as to what documents need to be sent along with the transcripts. They also need to confirm the address it needs to be sent to, once the address is received university will then confirm the courier charge, post payment and requirements received it will be then sent to Wes.

Student Support

What is the Escalation matrix?

To ensure that all queries and concerns are addressed on time we encourage students to follow the below escalation matrix:

 

Toll Free number 1800-1025-136 is Operational Mon-Sat (9 AM-7 PM)

 

Service Request module- To raise an online request (The same is monitored to ensure the query is closed on time)

 

Link:

http://studentzone-ngasce..edu/studentzone/

  • Student Support
  • Service request

 

Cases- Will help you to raise a query/concern online and same is directed to the respective team/function

Link:

http://studentzone-ngasce..edu/studentzone/

🡪 Student Support🡪 Contact Us

Link:https://distance..edu/write-to-us/

 

(If you don’t have Student credentials)

What if I feel my query is not responded as per my expectation and want to escalate things further?

You can follow the Escalation Matrix

Student Portal > Student Support > Escalation Matrix

Alternatively,

You can connect with us on our Toll-free no. 1800 1025 136 (Monday to Saturday between 9:00 AM to 7:00 PM) or email us at ngasce@nmims.edu or chat with the student counsellors.

What is the ‘Student Support’ centre working hours?

The ‘Student Support’ is operational from Monday to Saturday from 09:00 AM till 07:00 PM.

How soon can I expect a response after raising my query?

The query will be responded within 48 working hours. Once your query is received, if required it will be escalated to the concerned team for further assistance post which the response will be shared with the student

How can I connect with the University ?

You can connect with us on our Toll-free no. 1800 1025 136 (Monday to Saturday between 9:00 AM to 7:00 PM) or email us at ngasce@nmims.edu or chat with the student counsellors.

Is there any Whatsapp support group ?

No, there is no Whatsapp group created by the University.

It is the students discretion post joining any Whatsapp group and the University is not responsible for any communications on the group

Can I change the registered E-mail Id submitted at the time of admission?

If the student wants to update their email ID, they have to send an application to the University with the following supporting documents:

1) Address proof of the student’s address submitted to the University.

2) Copy of Government ID card

On verification of above documents, the e-mail id will be updated in University’s records & student will be able to login to the Student Zone successfully.

General

What is NGA-SCE?

NMIMS Global Access School for Continuing Education (NGA-SCE)/ Online is one of the 13 schools of SVKM’s (Deemed to be University).

NGA-SCE offers MBA (Distance), Diploma, Certificate Programs, Professional Programs, MBA (WX) and M.Sc. Applied Finance in distance learning mode.

What is the duration of various programs offered by NMIMS Online?

NMIMS Global Access School For Continuing Education offers 6 months Certificate program, 1-year Diploma Programs, 2 years MBA (Distance) Program, 15-month MBA (WX) program, 1-year Professional Diploma programs and a 2-year M.Sc. Applied Finance. For further information please visit:

http://distance.nmims.edu/ programs.html

. For our Masters programs, visit 

https://executive.nmims.edu/programs-details/

What is the recognition of programs offered by NGA-SCE?

Our programs are approved & recognised by University Grants Commission (UGC) & the Distance Education Bureau (UGC-DEB) of India. In 2018, Narsee Monjee Institute of Management Studies, Mumbai (Deemed to be University) was granted Autonomy Category 1 by UGC (University Grants Commission), thereby giving us a blanket approval to offer programs through open & distance learning modes. For details please refer to-

https://www.ugc.ac.in/pdfnews/8194522_HEIs-under-cat-I-DEB.pdf

The National Assessment and Accreditation Council have accredited us with Grade A+ in its 3rd cycle of assessment in 2018, which signifies the highest standards of academic leadership. As per UGC Letter F1No-52/2000(CPP-II) Dated May 05, 2004 it is mentioned that Degree/Diploma/Certificate awarded by Open Universities in conformity with UGC notification of degrees be treated as equivalent to corresponding awards of the traditional universities in the country.

What is the ranking/awards for programs under NGA-SCE?

Our LinkedIn page was recognised as the best page for content on thought leadership by LinkedIn India in 2019. Zee Business ranked us second in its ranking of the Top 10 B-Schools offering Management Programs in Distance Learning Mode consecutively for 2 years.

The DNA-Indus Learning 2012 Survey identifies Online School of Distance Learning 5th in the top distance learning institutes in India that have leveraged methodology, technology, faculty and infrastructure to provide best experience. Competition Success Review honored Global Access School for Continuing Education as “Top Distance Learning Institute of India” award consecutively for 2 years at the CSR Awards for Excellence 2013 and 2014

How many credit points are allotted per subject?

The credits per subject are solely upto the discretion of the Institute/agencies (Within India or outside India) to acknowledge these scores as it would differ from State to State and Country to Country.

Individuals trying to seek admission/employment are recommended to check with the respective Institute / Country Immigration services. NMIMS programs are WES recognised and Yes, students who have passed out do apply for Transcripts and they are directly sent to WES. We haven’t until today received any complaint stating that credits offered by us are not honoured.

Post completion of Post Graduate Diploma ( before July 2021) / MBA (Distance) can I enroll or apply for PhD programs?

PhD admissions is a prerogative of the Institution to which you are seeking admission for PhD. Each Institution has their own rules. It is up to the institutions who are considering your admission to decide whether to consider this PG program or not. Many Institutions do consider this, some don’t. So you would need check with the institutes for the same.

Can I make changes to Date of Birth after I take admission in Distance Learning?

Yes, you can change your date of birth after taking admission in our distance learning programs. You are required to apply for the change by raising a service request via your Student Zone account and then upload your SSC mark sheet or any other valid proof of birth.

My registered email id is incorrect while I have taken admission for online & distance learning program. What is the process to update my email id?

If you have updated your e-mail id incorrectly at the time of your admission, you need to provide us with the updated e-mail id along with the supporting documents mentioned.

Billing address proof copy as updated in our system & record

Government ID card proof

On verification of the above documents, the email id will be updated in our system & you will be able to login to the Student Zone successfully.

How do I update my Email id, Shipping address and Mobile number post admision confirmation?

You can update your Email id, Shipping address and Mobile number from

Student Portal > My Profile > Contact Information

When can a student access the Alumni Portal ?

Alumni Portal can be accessed from Student portal once a student is eligible for same.

What is the eligiblity for Alumni Portal ?

– Post Graduation Diploma Program , MBA (Distance) students in IV semester who have cleared atleast 15 papers.

– Alumni of Post Graduation Diploma, MBA (Distance) programs and Diploma programs

Can I change my Authorized Enrolment Partner?

No, once selected you do not have the option to change the Authorized Enrolment Partner

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