FAQs

  • Admissions
  • Academics
  • Logistics
  • Examination
  • Student Support
  • General

Admissions

How do I register for the NMIMS Global Access programs?

You can enrol for our distance learning programs through the following link & paying the applicable charges:

https://ngasce.secure.force.com/nmLogin_New?type=registration

What is the eligibility criteria for PG Diploma programs?

Bachelor’s Degree (10+2+3) in any discipline from any recognised University or an equivalent degree recognised by Association of Indian Universities (AIU) with minimum 50% marks at Graduation Level.

Or

Bachelor’s Degree (10+2+3) in any discipline from any recognised University or equivalent degree recognised by Association of Indian Universities (AIU) with less than 50% marks at Graduation level and a minimum of 2 years of work experience.

What is the eligibility criteria for Diploma programs?

Bachelor’s Degree (10+2+3) in any discipline from a recognized University or an equivalent degree recognized by AIU

Or

H.S.C plus 2 years of work experience

Or

S.S.C plus 3 years of Diploma recognized by AICTE and 2 years of work experience

What is the eligibility criteria for Certificate programs?

Bachelor’s Degree (10+2+3) in any discipline from a recognised University or an equivalent degree recognised by AIU

Or

H.S.C

Or

S.S.C plus 2 years of work experience

 

What is the eligibility criteria for Bachelor’s Programs?

HSC (10+2) in any discipline from a recognized Board with minimum 50%.

OR

HSC (10+2) in any discipline from a recognised Board with 45% and minimum 2 years work experience.

OR

SSC (10) + 3 years Diploma recognized by AICTE with 55%.

Are the Bachelor’s Programs offered degree or diploma certificates?

The Bachelor’s programs (B.Com & BBA) offered are Degree programs.

What is the duration of Bachelor’s Programs?

The duration is 3 years (36 months).

However, the Program Validity is 5 years (60 months) which means that a student can take upto 5 years to complete the program. This is useful when the students needs to take a break from studying due to unavoidable circumstances.

What is the difference in the Bachelor’s Programs offered by NGASCE and other Universities?

The Bachelor’s Programs offered by NGASCE are a degree certification that also provides students with Employability Skills module to help them with a competitive edge along with skill-based learning . We also offer Placement Services.

How many admission cycles does NMIMS Global Access have?

The University has two intake periods for its distance learning programs – January and July.

What is the admission process?

Follow the four-step process to complete the admission process for PG Diploma, Diploma, Certificate & Bachelor’s programs:

Step 1– Registration

Step 2– Submission of documents

Step 3– Fee Payment

Step 4– Confirmation

Where should I submit my admission documents?

All your self-attested documents need to be submitted to your chosen Authorised Enrolment Partner.

When will my admission be confirmed?

The admission is confirmed once

  • All relevant documents and fee payments are approved by the University
  • Email and Mobile number is verified, and cadidate meets all the eligibility criteria defined by the University
Can I pursue more than one course simultaneously from NMIMS Global Access?

If you have enrolled for Post Graduate Diploma, Bachelor’s, Diploma and Certificate programs, you can take up another Certificate program alongside.
You, however, cannot pursue two Post Graduate or two Diploma programs simultaneously

I have completed my Diploma/Post Graduate Diploma program from NMIMS Global Access. Am I eligible to take up another Diploma/ Post Graduate Diploma program?

Yes, you are eligible to do so via lateral entry. Please contact the University for further details.

How can I change my choice of program?

You have the option to change your program within the same program group during the validity of your registration.

To raise a request for a program change, you need to click the ‘Program Change’ checkbox, at the time of Online Re-registration and provide the details asked and pay the applicable fees. Once the program is changed, you will be issued a new identity card with the updated Program name along with the applicable study material.

What is a Regional Office/Learning Center of NMIMS Global Access?

To ensure quality in our academic delivery, NMIMS Global Access has set up its own University Regional Offices across 9 major locations in India, (Mumbai, Navi Mumbai Delhi, Kolkata, Bengaluru, Hyderabad, Pune, Indore and Ahmedabad). These centres are Online’s own centres with state-of-art infrastructure to deliver quality education. These centres also act as a local point of contact for students within that area to facilitate student support services. Our University Regional Offices are one of our biggest differentiators in online & distance learning space.

Follow the below link to get more information on our regional offices-

https://distance..edu/contact-us/

What is an ‘Authorised Enrolment Partner’?

‘Authorised Enrolment Partner’ is an information centre set up for student support, which offer services such as administration and coordination. Also, follow-up services for admissions, academic deliverables, examinations, queries, and concerns. The guidelines followed by our AEPs are as stipulated by the Institution for the purpose of advising, rendering any assistance or related services which are required by the students who have been admitted by the Institution into its online & distance education programs. The AEPs, however, do not cater to teaching, examination and assessment.

Check the Link to find the Authorised Enrolment Partner near you:

https://distance..edu/contact-us/

Can I make changes to my date of birth after taking admission in the distance learning programs?

Yes, you can change your date of birth after taking admission in our distance learning programs. You are required to apply for the change by raising a service request via your Student Zone account and then upload your SSC mark sheet or any other valid proof of birth.

Can I change the registered e-mail id submitted at the time of admission?

If the student wants to update their email ID, they have to send an application to the University with the following supporting documents:

1) Address proof of the student’s address submitted to the University.

2) Copy of Government ID card

On verification of above documents, the e-mail id will be updated in University’s records & student will be able to login to the Student Zone successfully.

How do I update my email id, shipping address and mobile number?

You can update your e-mail id, mobile  number, shipping address from the Student Zone via the ‘Update Profile’ tab.

How can Bachelor’s Programs students begin with Placement Support Activities?

Fee for placement support needs to be paid at the time of registration for placement support.

Registration for placement support will start when a student is in Semester V and the placement support activities will begin when you register for Semester VI.

What happens if a Bachelor’s Program student has a job offer but fails to clear the program?

If the student has got a job offer in Semester VI but has failed to successfully complete the program, the job offer may be retracted.    

What is re-registration?

Every student has to compulsorily re-register themselves for the next semester. This process is applicable for every semester, even for students who have paid annual or full fees, in order to activate the semester access. Only post re-registration will you be able to access to the course material and lectures of the prospective semester. This will also enable you to register and appear for the examination of prospective semester.

How do I re-register?

You can re-register for particular semesters from the link provided below-

https://ngasce.secure.force.com/nmLogin_New?type=reregistration

Can I re-register even if I haven’t cleared a particular semester?

Yes, you can re-register into the next semester even if you haven’t met the passing criteria of the current semester.

You can re-register from the link provided below-

https://ngasce.secure.force.com/nmLogin_New?type=reregistration

Can I change my selected specialisation?

Yes, you can change your specialisation during the re-registration process for the next semester.

When requesting for program change, you will have to click the ‘Program Change’ checkbox at the time of Online re-registration and provide the required details and pay the applicable fees. Once the program is changed you will be issued a new Identity Card with the updated program name.

Can I extend the program validity?

In case you are unable to complete your program within the validity provided by the University, you can request to extend your validity.

Validity can be extended for the following period of the respective programs:

Certificate Programs – 6 months

Diploma Program – 6 months

Post Graduate Diploma Program – 1 year (only by 6 months at a time)

Post Graduate Diploma Program (Lateral Admission) – 6 months

Note:
– Fees for extension of validity of the program will be 50% of the Semester fees applicable for the program ( as per the fee structure applicable at the time of admission)
– Students need to apply for extension of validity within 12 months of the expiry of the validity period. PG students applying for further extension after expiry of the extended 6 months, need to apply within 6 months of the expiry of the extended validity period.
– University does not offer any refund policy; fees once paid towards extension of validity will not be refunded under any circumstances.

What is the process to get validity extension?

You can follow the below link to get a validity extension-

https://ngasce.secure.force.com/ApplyForValidityExtension

What is the procedure to cancel your admission?

To cancel your admission, you need to inform your Authorised Enrolment Partner or Learning Centre to initiate your admission cancellation process with the University. University will send a Refund form via mail which you will have to fill and submit along with the specimen of your signature. Kindly note there is a process time line of 15 days for payment Refund from the date the Refund form is submitted by you. The process of cancellation has to be initiated by a set date provided by the University, the same will be communicated at the time of admission.

Note: The Admission Processing Fee/Registration fee is non-refundable.

What is the process to get a Bonafide certificate?

For placing a service request for a Bonafide Certificate, you will need to follow the below path
Log in to Student Portal-> Student support 🡪 Service request🡪 Select issuance of Bonafide

Academics

What academic help will I receive after registering for the program?

Programs delivery is conducted online, one only has to come to campus for Term end exams. After registering for any program a student will have access to our Online learning management system, receive semester-wise self learning material, access to our online E-bboks and Digital library , Online sessions (Live and Recorded), Course presentations, Session presentations and any additional reading material as shared by faculty if any. Faculty and  Student support for all queries and concerns

How are the programs delivered at NMIMS Global Access?

Our programs are 100% online – both live & recorded. It involves conducting live, online sessions, online doubt clearing sessions, lecture presentations, providing learning resources like books, session plan.

\\\\\\\What kind of Course material will be provided for Bachelor’s Programs?

Students will be given hard copies as well as E-books for every course excluding Project.

How many subjects does a Bachelor Program include in each Semester?

There are 6 subjects per semester.

What is the benefit of attending the online sessions?

Online lectures cover the learning of the entire course content on the basis of a per session plan. Faculty interact and collaborate with students and thereby ensure enhanced student engagement. Real-time doubt clarification is also possible.

How to attend live online lecture?

In order to attend the live lectures, follow the given path in the student portal:

-Log in to the student zone 

-Go to the Academic calendar (left hand side of portal), select the link from date
-Select- attend sessions in the pop up on the right hand side. -To attend the live session on a Mobile phone or Laptop/computer you need to install a Zoom application or download our mobile app

-Download the guidelines available for first time users

Can I access live lectures on a mobile device/cellphone?

Yes, you can attend the online sessions on the desktop, as well as through our mobile app.

Can I attend these sessions from my home/workplace/office?

Yes, you can attend these sessions from your home/workplace/office subject to availability of necessary IT infrastructure and firewall settings.

Is it compulsory to attend the live online lectures?

No, Attendance is not mandatory to attend lectures but highly recommended. In case you have missed the lectures, you will have access to the recordings 48 working hours after the commencement of lectures.

Is there any interaction with the faculty during live online lectures?

Yes, you have a chat option to interact with the faculty during live online lectures.

I’m getting “Meeting not in progress “error while trying to access the live online lecture. What should I do?

This is not an error, kindly access the lectures 15 minutes before the lecture starts to avoid this message. You may book your seat for a particular faculty lecture 1 hour prior to the commencement of the lecture.

Where do I view my E-books/course presentations of the faculty?

The E-books/course presentations of the faculty will be available in the student portal. Follow this path to find the E-books/course presentations:

Log-in to the student portal-> my courses (left side of the portal) -> select subject from the drop down menu and check whose lectures have been conducted → Scroll down to learning resources.

Are the soft copies of study material downloadable?

No, you cannot download the soft copies due to data protection restriction.

What is the duration and timings of the live sessions?

Lectures are conducted live, in a virtual classroom environment. Each subject is taught via live online sessions, which totals to 8 hours per subject (2hrs *4 sessions), timings for the same are updated in the Academic Calendar. The information will be sent via Email and SMS 24 hours in advance. The Academic Calendar is updated on a monthly basis.

There are lectures conducted in 3 different tracks, Weekend Fast track, Weekend Slow track and Weekday batch, Weekend Batch – Slow Track will have (2 sessions on every Saturday and Sunday in different slots) Weekday Batch will have (1 session every day (Monday to Friday) in the evening from 7.00 pm to 9.00 pm) Weekend Batch – Fast Track will have (3 sessions on every Saturday and Sunday in different slot)

Please contact Technical Support Desk +1-888-799-9666 for any Technical Assistance in joining Zoom Webinar

When will the recording of the live lectures be uploaded?

The recordings are uploaded 48 working hours after the online lecture are conducted

Log in to the Student portal
Select My courses on the left side panel
Select subject from drop down menu and check whose lectures have been conducted 🡪 Scroll down to learning resources
Click on the download centre, in order to download or stream the lectures.

How to access recordings of lectures?

In order to access recordings of lectures follow the given path in the student portal:

  • Log in to the student portal
  • My Courses (left side of the portal)
  • Select subject from drop down whose lectures have been conducted
  • Scroll down to learning resources
  • Select download center to download or stream the lecture/s.

You can also view the recordings under session videos in the student portal.

Where are the recordings of my previous semester pending subjects?

You can view the available semester session recordings in the student portal. Select session recordings, then the subject and academic cycle to view the same.

Can I access recordings on a mobile device?

Yes, you can access the session recordings on mobile by downloading the mobile application.

How will I get my queries resolved when I’m watching the recording of the lectures?

Students have an option known as the “Post my query” under Student portal- Academic Calendar. Here they can ask their queries and the faculty will revert to them within 48 hours.

Follow the path to post your query:

  • Login to student portal
  • Academic calendar (left hand side of portal)
  • Select the date of session which has already been completed
  • There would a pop up which has a post query option.
How should I ask my queries to the faculty?

You can ask your queries using the chat option during a live lecture or through the “Post a query” feature if you have additional queries offline.

Follow the path to post your query:

  • Log in to the student portal
  • Academic calendar (left hand side of portal)
  • Select the link from date of session already done
  • There would a pop up which has a post query option.
When will I get my student portal credentials?

Once your admission is confirmed you will receive the credentials within 24 working hours on your registered email ID, students are requested to change their credentials as per the password policy via the Student portal. Select Quick links — Change password

  • Student portal
  • Quick links
  • Change password.
How do I login to my Student Zone once I’ve taken admission?

You are required to login to your Student Zone with your SAP id & password via the link:

https://studentzone-ngasce..edu/studentportal/

I’m getting “invalid credentials” while logging in to the Student Zone. What do I do?

You are requested to kindly login to your Student Zone with the correct SAP id & password. In case you are receiving the message of invalid credentials, you are required to kindly use the forgot password option to login to your Student Zone.

Once you use forgot password option the password will be emailed on your registered email id with which you can login to Student Zone.

I’m getting “Session expired” while logging in to the Student Zone. What should I do?

The error occurs due to few reasons:

  1. Students need to fill the feedback form and proceed to the portal. It is mandatory.
  2. Change your password through student zone > Quick links> Change password.
  3. If you have done that already please check your connectivity and firewall settings.

 

My registered email id is incorrect while I have taken admission for online & distance learning program. What is the process to update my email id?

If you have updated your e-mail id incorrectly at the time of your admission, you need to provide us with the updated e-mail id along with the supporting documents mentioned.

  • Billing address proof copy as updated in our system & record
  • Government ID card proof

On verification of the above documents, the email id will be updated in our system & you will be able to login to the Student Zone successfully.

How do I update my email id, shipping address and mobile number?

You can update your e-mail id, mobile  number and/or shipping address from the Student Zone via the ‘update profile link’ tab.

What are the features of online Digital Library?

Digital Library facilities are provided for students who are willing to learn beyond books and their registered subjects. Users can access full text journals online. The contents have been organised in groups for easy access. The search interface allows for easy navigation. Students can access our Digital Library 24/7. The Digital library provides an user-friendly interface to access its resources, such as journals, databases, eBooks database, research database, company databases etc.

All our students have access to the EzProxy portal through their credentials. 

Logistics

When will I get my study kit?

After your admission is confirmed, you will receive your student number, study kit & the course material applicable to your program within 10 working days. The study kit will be dispatched either to your shipping address or your Authorised Enrolment Partner which you would have chosen while taking your admission.

How will I receive my ID card and fee receipt?

The Welcome Kit will be a part of your study kit, which includes your ID card, fee receipt, welcome letter and student undertaking.

Where do I need to submit the student declaration form once I have received the same in my study kit?

You have to submit the original student undertaking form to your authorised enrolment partner that you have opted for at the time of your admission.

What can be done, if I have misplaced my study kit for a particular semester?

If you have misplaced your study kit, you will be required to apply for a duplicate study kit for the particular semester by placing a service request via your Student Zone. The study kit charges will be applicable. You can make the online payment via the Student Zone for the same. Follow the path to raise a request for a study kit: Log in to the student portal → Student support → service request→Re-Dispatch of Study kit.

How do I opt to receive my study material after I complete my admission procedure?

During the registration, you can either opt to receive the study material at your shipping address or your Authorised Enrolment partner. Once you have chosen the respective the study material will be dispatched accordingly.

In case I want to change my name in my student identity card, what is the process for the same?

In case you have changed your name via the service link which is updated in your Student Zone under the student support link tab. You will be required to apply for a duplicate ID card with the revised /updated name. The duplicate id card charges for the revised name is Rs 200/- You can make an online payment towards the same.

Where do I need to collect my semester fee receipts once I have taken admission for the online & distance learning programs?

Students are required to kindly get in touch with your Authorised Enrolment Partner, to get the receipt of your semester fee.

Examination

When are the Exams conducted?

There are 4 exam cycles in a year April, June, September and December. Post completion of 6 months in any Academic cycle student is eligible to appear for the exams, April and September are meant for re-sit (not eligible for students appearing first time in any Semester)

What is the weightage given to Internal Assignment and Term End Examinations?

The Internal Assignment carry 30% weightage and Term End Examination (Multiple Choice Questions + Descriptive type questions) carry 70% weightage. (30 + 70 = 100 Total Marks). Aggregate passing – 50%

What is the process of applying or registering for term end & re-sit examinations?

The student will have to register online for appearing for the Term End Examination when the window for Exam Registration opens. The exam registration is on first come first serve basis when the online registration window goes live (will be communicated via Email/SMS/Announcement section). Student must not wait till last minute for exam registration as it could lead to unavailability of preferable exam Centre/time slot. To avoid missing out any important information/announcement/date, students must refer regularly to our Website/Student zone as all latest announcements are mentioned under Student Zone

Student Zone -> Exams -> Exam Registration

What happens if a student has registered but fails to appear for the term end examinations?

In case you have registered for the examinations & not able to appear or give your examinations on the scheduled date the student will marked “Absent” for that Exam.

Kindly note the exam registration fee cannot be refunded or adjusted with the next exam cycle.

For e.g.: Student of June 2017 batch fails to appear for examination is 2017 December, he/she can appear for the examination in any of the upcoming examination cycle within the student’s validity period.

The same is applicable for assignments too.

What is the passing criteria?

Post Graduate & Diploma Programs

To be eligible for being declared as “Pass” in any course/subject, student is required to obtain 50% marks on the aggregate of marks obtained in the Internal Assignment and Term End Examination taken together.

Please Note: There is no individual cut-off or Individual Passing Criteria.

Aggregate marks: 50/100 in each subject.

Appearance in both components is mandatory. We consider Best of Term End and Best of Assignment scores.

Certificate Programs:

Passing marks is 40 aggregate of assignment and term end marks.

How are assignments/projects evaluated?

After the closure of the assignment submission due date, the assignment submitted by the students will be sent to the faculties for evaluation.

Pls. Note: Since the assignment evaluation is done online by the faculties there is no concept of sharing the checked photocopy of assignment. However, the overall faculty remarks given after evaluation will be shared with the students when assignment result is declared.

Where can a student access assignment questions/project details?

Assignment questions are uploaded within the Student Zone under Assignment Module.

Pls. Note: For every exam cycle, a fresh set of Assignment Questions would be uploaded on the student zone. Student is expected to download the applicable exam subject assignment question paper and submit the assignment/s through the Assignment Module on or before the last date announced by NGA-SCE for that respective exam cycle. Assignment submitted via email or hard copy sent to NGA-SCE will not be accepted.

Link: http://studentzone-ngasce.nmims

Is there any assignment fee or project fee applicable?

In each subject, no assignment submission fees will be charged for the first two assignment submission exam attempts. However, from the third assignment submission exam attempt (applicable fees) will be charged per subject per attempt.

Is there any reference material that can be used for completing assignments or projects?

Students are free to refer to any books/reference material/website/internet for attempting their assignments but are not allowed to copy the matter verbatim from the source or reference. If matter is copied verbatim, such assignments will be under ‘copy case’. 

Assignment or Projects falling under copy case will be graded as “zero”. However, these students will be allowed to register and appear for the scheduled term end examinations.

What should a student do in case their assignment/project status shows “Not submitted” on the Student Zone, even though he/she had made the submission in the last examination cycle?

Two aspect why you will see this message, if the assignment is not submitted for that particular subject or if the assignment is submitted and last cycle assignment results are not declared and new examination cycle assignments are released. Once results are declared and if the students clear the subject the assignments will automatically disappear from the student’s dash board. Please ensure you check “Previous submissions” to verify when have you submitted the assignments and if you would like to re-submit the same

Is completing internal assessments a prerequisite to register & appear for term end examinations?

No, assignment submission is no longer a pre-requisite to register and appear for the Term End Examination. This policy is effective from December, 2016 Exam Cycle onwards which will be applicable to all students. However, Assignment submission is a mandatory component along with Term end.

Can a student appear for term end exams first and submit the assignment or project later?

Yes, Student can appear for Exams and then submit the Assignment, however both components are equally important for result declaration and results would be on hold till the time assignment is not submitted

If a student is re-taking a subject’s term end exam, can the marks from the previous exam cycle’s assignment be carried forward?

Yes, Student can appear for Exams and then submit the Assignment, however both components are equally important for result declaration and results would be on hold till the time assignment is not submitted

Can a student apply for assignment/project re-valuation?

Yes a Student can apply for revaluation.

Pls. Note: Applying for revaluation does not indicate that the marks would increase than the original score. It could remain same, increase or even decrease than the original score. Revaluation Fees is Rs.1, 000/- per subject. Student can apply and pay the prescribed revaluation fees through student zone.

Note: There is no revaluation done for copy case.

Are there any model assignments/projects available for reference?

Yes, Model assignments are available for semester I students under:

Student Zone -> Exams -> Assignment section

When are the results declared?

The results are generally declared within four to six weeks after the last date of term end examinations under student zone.

The slot got registering for exams isn’t available, even though the window is live. What should I do?

Exam registration is done on first come first serve basis, so if a student is not able to see any slots available for that particular time or day it’s because that the slots are full for that day and time. 

What is the fee applicable for exam registration?

Exam fees are charged at Rs 600/- per subject per attempt.

 

Which are the exam centres for re-sit term end examination?

Re-Sit Exams in April/Sept. will be conducted only at 9 cities where NMIMS University has its own Campus / NMIMS Regional Offices i.e. Mumbai, Navi Mumbai, Bangalore, Hyderabad, Delhi, Pune, Indore, Ahmedabad and Kolkata

Students enrolled in which program qualify for the Re-Sit Exam?

Students enrolled in Post Graduate Diploma, Diploma, Professional and Certificate programs qualify for re-sit programs.

Can a student directly appear for Re-Sit term end examination?

Student can directly appear for Re-Sit Exams but needs to complete minimum of six months in each semester after enrolment in a semester. For e.g. student enrolling in (January Batch) will be eligible to appear for the first term end examination only in June and not for April, Re-Sit examination and student enrolling in (July Batch) will be eligible to appear for the first term end examination only in December and not for September, Re-Sit examination.

What is the eligibility criteria for Re-Sit term end examination?

To be eligible for the Re-Sit term end examination every student is expected to complete minimum of six months in a semester after enrolment in a semester.

Does student need to register for Re-Sit term end examination?

Yes. The student needs to register online for the Re-Sit term end examination. The exam registration is on first come first serve basis when the online window for Re-Sit Term End Exam opens. The student must not wait till last minute for exam registration as it could lead to unavailability of preferable exam centre/date/time slot as seats are limited.

Is the exam schedule flexible?

Exams have flexi schedule and are scheduled over three weekends, three days (Fri/Sat/Sun) and would be conducted in three exam time slots i.e. 3 weekends x 3 days x 3 exam time slot. The student is free to choose the Exam Centre, Exam Day/Date/Time over three weekends based on his/her preference and appear for the examination. There is no fixed date and subject examination timetable for exams.

How many subject exams can a student appear in a day?

A student has a choice to appear for one/two or maximum three subject exams in a day, subject to exam date/exam timeslot/exam centre availability.

How many subject exams can a student appear in a day?

A Student has the choice to appear for one/two or maximum three subject exams in a day, subject to exam date/exam timeslot/exam centre availability.

Can I give Exams from abroad?

No, we don’t conduct exams abroad, all our examination centres are in India only.

 

Where can students find final term project details?

Project is one of the mandatory subject of Semester – IV (Marks out of 100) Student needs to make their own project as per the guidelines given, the topic needs to be chosen by the students which should be related to their specialization.

It is mandatory for the student to refer to the Website/Student Zone for the latest Project Preparation Guidelines and refer to last date of Project submission as announced by NGA – SCE for the respective Exam Cycle. Non submission of Project/failure in Project will lead to non-completion of program.

Student Zone -> Exams -> Project

How does a student go ahead with project submission?

When the project submission link is live on Student Zone, students can follow this path to submit the project: Student Zone -> Exams -> Project submission. Students need to pay the applicable fee and then proceed with the submission on or before the deadline date.

Can I have full name of my parents’/spouse name on my final certificate?

As per the university format, only the first name of both the parents will be reflected on the mark sheets and final certificate.

How do I get my mark sheets and final certificate?

Students who want a hard copy of the mark sheet need to raise a service request through Student Zone:

Student Zone -> Student Support -> Service Request -> Issuance of mark sheet/Final certificate.

You can opt to get the same delivered to your shipping address or collect the same from your regional office. You will get a confirmation email once the documents are generated.

Charges are applicable wherever required.

Will distance learning be mentioned on the final certificate/mark sheets?

Distance learning will not be mentioned on the final certificate. You will be issued with the final certificate from NMIMS Global Access School for Continuing Education.

What is the process of getting a “transcript”?

A student will have to raise a service request for a transcript. Three copies of the transcript will be issued for Rs. 1000/-. For every additional extra copy, there will be a charge of Rs. 300/-

Does the university send the transcripts to WES? What is the procedure for the same?

Yes, we do send the transcripts to WES, students need to write us an email on ngasce@nmims.edu mentioning their complete requirement as to what documents need to be sent along with the transcripts. They also need to confirm the address it needs to be sent to, once the address is received university will then confirm the courier charge, post payment and requirements received it will be then sent to Wes.

Student Support

What is the Escalation matrix?

To ensure that all queries and concerns are addressed on time we encourage students to follow the below escalation matrix:

 

Toll Free number 1800-1025-136 is Operational Mon-Sat (9 AM-7 PM)

 

Service Request module- To raise an online request (The same is monitored to ensure the query is closed on time)

 

Link:

http://studentzone-ngasce..edu/studentzone/

  • Student Support
  • Service request

 

Cases- Will help you to raise a query/concern online and same is directed to the respective team/function

Link:

http://studentzone-ngasce..edu/studentzone/

🡪 Student Support🡪 Contact Us

Link:https://distance..edu/write-to-us/

 

(If you don’t have Student credentials)

What if I feel my query is not responded as per my expectation and want to escalate things further?

You can write in your concern with complete synopsis to Nelson Soans- Head Student Services at  nelson.soans@nmims.edu

What is the ‘Student Support’ centre working hours?

The ‘Student Support’ centre is operational from Monday to Saturday from 9 AM till 7 PM.

How soon can I expect a response after raising my query?

A query will be responded to within 24 hrs.

General

What is NGA-SCE?

Global Access School for Continuing Education (NGA-SCE)/ Online is one of the 13 schools of SVKM’s (Deemed to be University). NGA-SCE offers Post Graduate Diploma Programs, Diplomas, Certificate Programs, Professional Programs, MBA (WX) and M.Sc. Applied Finance in distance learning mode.

What is the duration of various programs offered by NMIMS Online?

Change question to: What is the various duration of various programs offered by NGASCE?
NMIMS Global Access School For Continuiung Education offers 6 months Certificate program, 1-year Diploma Programs, 2 years Post Graduate Diploma Program, 15-month MBA (WX) program, 1-year Professional Diploma programs and a 2-year M.Sc. Applied Finance. For further information please visit:
http://distance..edu/ programs.html. For our Masters programs, visit 
https://executive.nmims.edu/programs-details/

What is the recognition of programs offered by NGA-SCE?

Our programs are approved & recognised by University Grants Commission (UGC) & the Distance Education Bureau (UGC-DEB) of India. In 2018, Narsee Monjee Institute of Management Studies, Mumbai (Deemed to be University) was granted Autonomy Category 1 by UGC (University Grants Commission), thereby giving us a blanket approval to offer programs through open & distance learning modes. For details please refer to- https://www.ugc.ac.in/pdfnews/8194522_HEIs-under-cat-I-DEB.pdf

The National Assessment and Accreditation Council have accredited us with Grade A+ in its 3rd cycle of assessment in 2018, which signifies the highest standards of academic leadership. As per UGC Letter F1No-52/2000(CPP-II) Dated May 05, 2004 it is mentioned that Degree/Diploma/Certificate awarded by Open Universities in conformity with UGC notification of degrees be treated as equivalent to corresponding awards of the traditional universities in the country.

What is the ranking/awards for programs under NGA-SCE?
  • Our LinkedIn page was recognised as the best page for content on thought leadership by LinkedIn India in 2019.
  • Zee Business ranked us second in its ranking of the Top 10 B-Schools offering Management Programs in Distance Learning Mode consecutively for 2 years.
  • The DNA-Indus Learning 2012 Survey identifies Online School of Distance Learning 5th in the top distance learning institutes in India that have leveraged methodology, technology, faculty and infrastructure to provide best experience.
  • Competition Success Review honored  Global Access School for Continuing Education as “Top Distance Learning Institute of India” award consecutively for 2 years at the CSR Awards for Excellence 2013 and 2014

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